✓ backed by the skratch labs guarantee
We guarantee that our products will help you perform better. If they don’t, we’ll help you find something else or refund your purchase. It’s on us -- no matter where you bought them -- because we’re here to help.
To begin the return process please email us at firstname.lastname@example.org and let us know your name, order number when applicable, and item you are returning, and if you want to exchange or refund.
If your request is approved, depending on if you are returning, exchanging, or refunding you can expect the process to take 1-3 weeks.
Skratch reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or if customer has abused the Guarantee.
If you have any questions regarding whether a seller is an authorized Skratch seller, please contact us at email@example.com.